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Privacy Policy

Personal Data Controller

The controller of your personal data is Trustbox Sp. z o.o. with its registered office in Warsaw 01-234, ul. Marcina Kasprzaka 31/119, NIP: 5273199902, REGON: 54372770100000, KRS: 0001216914. In matters related to personal data protection, you can contact us at the following e-mail address: contact@trustbox.pl

Purposes and Legal Bases for Data Processing

We process your personal data for the following purposes, depending on the features of our website you use:

  • Handling inquiries from the Contact Form: We process your first name, last name, e-mail address, phone number (if provided), and the content of your message to respond to your inquiry. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR) consisting of communicating with website users, or taking steps at the request of the data subject prior to entering into a contract (Art. 6(1)(b) GDPR).
  • Handling Audit Requests: We process your name, e-mail address, and website address to perform and deliver an audit to you. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR) consisting of communicating with website users, or taking steps at the request of the data subject prior to entering into a contract (Art. 6(1)(b) GDPR).
  • Sending free materials: If you sign up to receive free PDF materials, we process your e-mail address to deliver them and for potential future marketing purposes. The legal basis is your voluntary consent (Art. 6(1)(a) GDPR).
  • Publication of Reviews: If you decide to leave a review of our services, we process your data (e.g., first name, last name, content of the review, image - if added) for marketing purposes, including publication on our website. The legal basis is your explicit consent (Art. 6(1)(a) GDPR).

Data Recipients and SMS Compliance

Your data may be accessed by entities with which we cooperate to ensure the proper functioning of the website and our services. These include, but are not limited to:

  • Providers of hosting and technical services (including CMS and CRM support).
  • Providers of analytical tools (Google Analytics).
  • Entities providing marketing services for us.

All these entities process data based on data processing agreements concluded with us and guarantee an appropriate level of security (compliant with the GDPR).

Important Notice Regarding Mobile Phone Numbers (US SMS Compliance): We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be sold, rented, or shared with any third parties.

Data Retention Period

  • Offer and contact inquiries: For the time necessary to handle the inquiry, and subsequently until the expiration of the statute of limitations for potential claims.
  • Newsletter: Until you withdraw your consent to processing for marketing purposes.
  • Reviews: Until you withdraw your consent to publish the review.

Your Rights

Under the GDPR, you have the following rights:

  • The right to access your data and receive a copy of it.
  • The right to rectify (correct) your data.
  • The right to data erasure (the "right to be forgotten").
  • The right to restrict processing.
  • The right to object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
  • The right to lodge a complaint with a supervisory authority (the President of the Personal Data Protection Office).

Cookie Policy

Our website uses cookies (small text files stored on your end device). We use them for two main purposes:

  • Necessary (Technical) Cookies: These are required for the proper functioning of the website and the use of its basic features (e.g., maintaining a session, remembering privacy settings). They do not require your consent and are based on our legitimate interest (Art. 6(1)(f) GDPR).
  • Analytical Cookies: We use analytical tools (e.g., Google Analytics) to create anonymous statistics that help us understand how users interact with the website. This allows us to improve its structure and content. These cookies are installed only after you have given your consent via the cookie banner.

You can change your cookie preferences on this website at any time by clicking the 'Cookie settings' link in the website footer.

Additional Information

If you are a resident of the United States (including California, Virginia, Colorado, and other states with applicable privacy laws), the following provisions apply to you in addition to the rights listed above:

  • We Do Not Sell Your Personal Information: We do not sell your personal data for monetary or other valuable consideration, nor have we done so in the preceding twelve (12) months.
  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
  • Do Not Track / Global Privacy Control: We recognize and respond to commercially recognized opt-out preference signals, including Do Not Track (DNT) and Global Privacy Control (GPC) signals in your browser.
  • Children’s Privacy (COPPA): Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such data, we will delete it immediately.